Privacy Policy
Last updated: January 8, 2026
Overview
DataConvertPro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF to Excel conversion services.
We process documents containing sensitive business data. We take this responsibility seriously and have implemented enterprise-grade security measures to protect your information.
Information We Collect
Account Information
- Name and email address
- Company name (optional)
- Payment information (processed securely via Stripe)
Document Data
- PDF files you upload for conversion
- Extracted data from those files
- Output Excel files we generate
Usage Data
- IP address and browser type
- Pages visited and time spent
- Conversion history and preferences
How We Use Your Information
- To provide services: Process your conversions and deliver results
- To improve our service: Analyze usage patterns to enhance accuracy and speed
- To communicate: Send order confirmations, updates, and support responses
- To process payments: Securely handle transactions via Stripe
- For security: Detect and prevent fraud or abuse
Data Retention
Automatic Deletion After 7 Days
All uploaded documents and converted files are automatically and permanently deleted from our servers within 7 days of delivery. We do not retain copies of your data beyond this period.
Account information is retained as long as your account is active. You may request deletion of your account and associated data at any time.
Data Security
We implement industry-standard security measures:
- Encryption: AES-256 encryption for data at rest, TLS 1.3 for data in transit
- Access Control: Role-based access with multi-factor authentication
- Infrastructure: SOC 2 Type II compliant cloud hosting
- Monitoring: 24/7 security monitoring and intrusion detection
- Personnel: Background-checked, US-based team members
AI and Machine Learning
We Do Not Train AI Models on Your Data
Your documents are processed using AI for extraction purposes only. We never use your data to train, improve, or develop our AI models. Your business data remains confidential and is never shared with third-party AI providers for model training.
Third-Party Services
We use the following third-party services:
- Stripe: Payment processing (PCI DSS Level 1 compliant)
- Vercel: Website hosting
- Resend: Transactional email delivery
- Google Analytics: Website analytics (anonymized)
These services have their own privacy policies and security standards. We only share the minimum information necessary for them to perform their functions.
Your Rights
GDPR (European Users)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
CCPA (California Users)
If you are a California resident, you have the right to:
- Know what personal information is collected
- Know whether your data is sold or disclosed
- Say no to the sale of personal information
- Access your personal information
- Equal service and price, even if you exercise privacy rights
We do not sell your personal information.
Cookies
We use essential cookies to maintain your session and preferences. We use analytics cookies to understand how visitors interact with our website. You can disable cookies in your browser settings, though this may affect functionality.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights, contact us at: